We feel brand names
are powerful. But first we must be clear that the brand name is in
fact not representative of one drive and pursuit of a company, but
that a variety of complex and even conflicting objectives are
forcibly collected together under the brand name. Today one
company is home not to a variety of slightly different “departments”
but rather a variety of highly differentiated “offices” entirely,
so that there is no single powerful brand named company uniting all the offices underneath it harmoniously.
In the series of
meetings between the different conflicting offices in a company, it
is when a new word, an invented word even, is blurted out in the
angry and fiery debate/dispute, and when a number of conflicting
interpretations of that word arise from the conflicting offices, that
the dominant office aggressively pushes that new word as a brand name
to the weaker offices. The brand
name is not a point of agreement between the different offices of a
company as we may think on the outside but of fierce competition and
disagreement.
Meetings
held to discuss possible brand names are rare opportunities that
produce the fiercest competition between the offices within a
company. These meetings only occur at the beginning of the company's
formation, at a stage when there is no obvious dominating office in
the company. These meetings test each office's ability, drive and
vision to take the company forward. The obscure brand name,
the brand name where the words are invented, is difficult for the
other offices to attack because invented words don't connote anything
and cannot easily be “free-associated” with other words or ideas.
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